Privacy Policy

Last updated: September 2026

The ReMove Company (“we,” “us,” or “our”) operates this website and provides junk-removal, cleanout and hauling services in the Reno, Sparks and Carson City area. This Privacy Policy explains what information we collect when you use our website or contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit our quote or contact form, we collect the details you provide — typically your name, phone number, email address, service type, preferred date, and any job details you choose to share.

Information collected automatically. Like most websites, our host and any analytics tools we use may automatically record standard technical information such as your IP address, browser type, device, referring pages, and how you interact with the site. This may be collected through cookies or similar technologies.

How we use your information

We use the information to respond to your request, prepare and provide a quote, schedule and deliver services, communicate with you about your job, keep records, and improve our website and services. We do not use it for automated decision-making.

Cookies and analytics

We may use cookies and third-party analytics services, such as Google Analytics, to understand how visitors use the site so we can improve it. These services may set cookies and collect usage data as described in their own privacy policies. You can control or disable cookies through your browser settings; some site features may not work as intended if cookies are disabled.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate the website and run our business (for example, website hosting and email delivery), and only to the extent needed to perform those services. We may also disclose information if required by law or to protect our rights, property or safety.

Data retention

We keep the information you provide for as long as needed to respond to your request, provide services, and meet our legal and record-keeping obligations, after which we delete or de-identify it.

Your choices and rights

You may request to review, update or delete the personal information you have submitted to us by contacting us using the details below. Depending on your state of residence — including under the California Consumer Privacy Act (CCPA) — you may have additional rights, such as the right to know what personal information we hold and the right to request its deletion. We will honor rights that apply to you under applicable law. We do not sell personal information.

Security

We take reasonable measures to protect the information submitted through our site. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the site after changes are posted means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or your information, contact us at:

The ReMove Company
Reno · Sparks · Carson City, Nevada
Phone: 775-235-8790
Email: info@theremovecompany.com